Slovenian Speaking Customer Support Specialist

1 day ago

Athens, Attica, Greece beBeeCustomerService Full time

We are looking for a dedicated Customer Service Representative to join our team in Greece. As a key member of our customer-facing department, you will play a vital role in ensuring the highest level of satisfaction for our Slovenian-speaking clients.

About the Job

This is an exciting opportunity to launch your career in customer service while immersing yourself in Greece's vibrant culture and stunning scenery. Our company offers fully paid relocation, allowing you to fully experience life in this breathtaking location.

  • You will be responsible for delivering exceptional customer service to Slovenian-speaking clients through various channels including phone, email, and chat.
  • Effectively addressing customer questions and concerns is essential to ensure a high level of satisfaction.
  • Staying up-to-date with product knowledge is crucial to provide accurate information and support.
  • Documenting all customer interactions in our CRM system will enable us to follow-up and track customer inquiries.
Responsibilities

Key responsibilities include:

  • Delivering top-notch customer service to Slovenian-speaking clients.
  • Addressing customer questions and concerns efficiently.
  • Maintaining up-to-date product knowledge.
  • Documenting customer interactions in our CRM system.
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • Fluent in Slovenian, both written and spoken; proficiency in English is required.
  • Excellent communication skills with a strong focus on customer satisfaction.
  • Able to thrive in a fast-paced work environment and manage multiple priorities.
  • Strong analytical and problem-solving skills with good attention to detail.
Benefits

We offer a competitive benefits package, including:

  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Training.
  • Great Salary.
  • Fully Paid Relocation Package (flight, transfer, and hotel).

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