Danish Speaking Customer Experience Specialist
1 day ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.
As a Customer Service Representative, you will be the primary point of contact for Danish-speaking customers. You will provide support and guidance through multiple channels, including phone, email, and chat.
Responsibilities:- Provide exceptional customer service to Danish-speaking clients via multiple channels.
- Troubleshoot and resolve customer inquiries efficiently, ensuring high levels of satisfaction.
- Stay updated on company products and services to assist customers effectively.
- Accurately record customer interactions in the database for future reference.
- Work collaboratively with colleagues to enhance service delivery and share best practices.
- Engage in training and development initiatives to continuously improve service skills.
- Gather customer feedback to help improve service standards.
Requirements:
- Fluency in Danish and English, both written and spoken.
- Strong interpersonal skills with a commitment to customer service excellence.
- Previous experience in customer service or a similar field is advantageous.
- Proficiency in problem-solving and conflict resolution.
- A positive attitude and willingness to adapt to a fast-paced work environment.
- Collaboration skills and ability to work effectively in a team.
- Excitement about relocating to Greece and embracing a new cultural experience.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
About this role:
This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer experiences. If you are passionate about customer service and possess strong communication skills, we encourage you to apply.
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