
Digital Camera Technical Support Representative
2 days ago
TP collaborates with a leading imaging equipment and information systems provider, offering job opportunities for technology enthusiasts to provide customer support for digital cameras, printers & photocopiers.
- Key Responsibilities:
- Communicate effectively with customers via phone, chat, and email
- Track and follow cases to ensure efficient and timely closure
- Build strong professional relationships with partners and demonstrate empathy at all times
- Work towards meeting targets as set out by the client statement of work and internal targets
- Answer customer inquiries and troubleshoot or escalate technical issues
- Follow standard diagnostic procedures and handle frequently asked questions effectively
- Ensure every customer becomes a satisfied one
- Exchange ideas and solutions with colleagues
- Requirements:
- Strong written and verbal skills in Swedish
- Good communication skills in English
- Tech savvy individuals who think creatively
- Solution-driven attitude with effective communication skills
- A positive and adventurous attitude with a willingness to learn
- Benefits:
- Complete relocation support, including flight tickets, accommodation, and house searching assistance
- Competitive monthly salary and additional benefits
- Referral program with attractive rewards
- Healthcare benefits and various discounts
- Professional growth and development opportunities
- State-of-the-art premises with relaxing break areas
- Join a Great Place to Work-Certified Company that values diversity and offers equal opportunities
- Additional Information:
- This is a unique opportunity to advance your career and work for a multinational company
- Develop strong experience and skills while representing a leading brand worldwide
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