
Expert Customer Advocate
2 days ago
Job Overview:
We are seeking an Italian-speaking customer expert to join our team. The ideal candidate will have excellent knowledge of Italian and a positive mindset.
- Job Responsibilities:
- Handle incoming calls, chats, social media, and email communications with customers or people interested in new products.
- Resolve customer inquiries, provide support on technical issues, and product information.
- Provide advice about products via outbound calls to new and existing customers.
- Guide customers for purchases through the online store.
- Stay up-to-date on new products, marketing initiatives, and policy/regulatory changes.
- Required Skills and Qualifications:
- High school diploma or equivalent.
- Excellent knowledge of Italian (verbal and written).
- Good English language skills.
- Computer literacy (MS Windows, Internet applications, etc.).
- Positive mindset and pleasant personality.
- Benefits:
- Complete relocation support.
- Competitive monthly salary.
- Health care benefits.
- Fully remunerated training by certified instructors.
- State-of-the-art premises.
-
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