Lead Sales and Customer Satisfaction

2 days ago

Athens, Attica, Greece beBeeLeadership Full time
Customer Experience Leader

This is a full-time position with a contract of 40 hours a week.

  • Responsibilities
  • Drive sales and customer satisfaction through effective team leadership, styling advice, product knowledge, and store experience
  • Conduct regular business reviews to identify areas for improvement and implement strategies to increase sales performance
  • Develop and maintain high performing teams through coaching, training, and succession planning
  • Collaborate with the Store Manager to develop and achieve departmental goals and objectives
  • Support recruitment, induction, and training of new starters
  • Identify future talents and create development plans to support their progression
  • Oversee daily store operations and ensure excellent customer service

Qualifications


For this role, we seek individuals who embody teamwork, entrepreneurship, and constant improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook, flexibility, and ability to adapt to evolving circumstances and customer preferences are essential attributes.

What We Are Looking For

Knowledge

  • You understand what makes a great customer experience and have prior retail or customer-facing experience
  • You are fluent in Greek and English languages

Motivation

  • You enjoy creating a positive work environment, leading a team, and achieving results
  • You are results-focused and can multitask effectively
  • You enjoy developing yourself and others

Behaviour

  • You contribute to building a well-functioning team, embracing different points of view
  • You stay up to date with the latest trends, customer needs, competitor activity, and suggest ideas to maximise selling and customer experience
  • You support others to grow by giving constructive feedback
  • You are self-aware, understand that actions have consequences, and interact respectfully and non-judgementally
  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
  • You can prioritise efficiently and adapt to sudden changes
  • You communicate clearly and concisely, actively listening to other perspectives
  • You see opportunities to improve everyday processes

Benefits

  • Private Life & Health Insurance
  • Gift card for the birth of a child
  • Retirement bonus

Inclusion & Diversity

We believe in creating inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible, and how we choose to relate to our colleagues and customers all over the world.

  • Customer Satisfaction Expert

    7 hours ago

    Athens, Attica, Greece beBeeCustomerSatisfaction Full time €35,000 - €55,000

    We're seeking a professional to join our Support team as a Customer Satisfaction Expert.About the JobThis role is perfect for someone who is passionate about delivering exceptional customer experiences and ensuring complete customer satisfaction. As a key member of our Support team, you will be responsible for providing top-notch support to our customers,...

  • Strategic Customer Growth Lead

    2 days ago

    Athens, Attica, Greece beBeeSuccess Full time

    Customer Success LeaderThe company is looking for a skilled Customer Success Leader to oversee the customer lifecycle post-sale, focusing on retention, expansion, and customer advocacy across various segments. This role will lead regional teams in the Americas and Rest of World to drive world-class outcomes through a combination of 1-to-many programs and...

  • Nordic Speaking Travel Industry Sales Professional

    2 days ago

    Athens, Attica, Greece beBeeCustomerService Full time

    Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic travel industry? As a Nordic Speaking Customer Service and Sales Representative, you will have the opportunity to work with a leading cruise line operating in Athens, Greece. In this role, you will be responsible for assisting Nordic-speaking customers...

  • Sales Growth Leader

    2 days ago

    Athens, Attica, Greece beBeeBusiness Full time

    We are seeking a results-driven Business Growth Manager to lead the sales function, drive business expansion, and contribute to our company's strategic growth.This role offers the opportunity to develop and execute sales strategies, manage key accounts, and expand market reach. The ideal candidate will have strong leadership skills, market knowledge, and a...

  • Customer Care and Sales Professional for Italian Speaking Clients

    2 days ago

    Athens, Attica, Greece beBeeItalianSales Full time

    Are you passionate about delivering exceptional customer experiences and driving sales growth?Job DescriptionIn this key role, you will serve as a vital point of contact for our Italian-speaking clientele, addressing their needs and guiding them through our offerings with enthusiasm and professionalism.You will leverage your sales skills to promote and...

  • Dutch Customer Service Team Lead

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job DescriptionWe are seeking an experienced Team Manager to join our dynamic team. As a Team Manager, you will be responsible for leading a team of customer support advisors and ensuring that they are equipped with the necessary skills and knowledge to provide excellent service to our clients.You will be responsible for developing and implementing...

  • Senior Customer Advocacy Lead

    2 days ago

    Athens, Attica, Greece beBeeCustomerSuccess Full time

    Customer Success Manager RoleWe are seeking a seasoned Customer Success Manager to join our esteemed team. As a key member, you will play a pivotal role in driving customer satisfaction and loyalty.Main Responsibilities:Develop in-depth understanding of clients' needs, goals, and strategiesCollaborate with internal resources to deliver task-driven...

  • Partner Success Team Lead

    5 days ago

    Athens, Attica, Greece WELCOME Full time

    About usFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all...

  • Swedish Speaking Customer Support and Sales Specialist

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Take your career to new heights in our dynamic IT environment as a Swedish-speaking Customer Support and Sales Professional. We are seeking a tech-savvy individual with excellent communication skills to join our team in Athens.In this diverse position, you will provide technical support to Swedish-speaking customers while also engaging in sales activities to...

  • Sales Representative

    1 week ago

    Athens, Attica, Greece Marketing and Sales Full time

    Η εταιρία μας αναλαμβάνει το Marketing και τις πωλήσεις για λογαριασμό των πελατών που εκπροσωπεί. Ο βασικός μας πελάτης που δραστηριοποιείται στον τομέα των τηλεπικοινωνιών επιθυμεί την περαιτέρω...