Senior Customer Advocacy Lead

2 days ago


Athens, Attica, Greece beBeeCustomerSuccess Full time
Customer Success Manager Role

We are seeking a seasoned Customer Success Manager to join our esteemed team. As a key member, you will play a pivotal role in driving customer satisfaction and loyalty.

  • Main Responsibilities:
    • Develop in-depth understanding of clients' needs, goals, and strategies
    • Collaborate with internal resources to deliver task-driven solutions
    • Identify and propose CRM & loyalty projects via campaign management and micro-selling programs
    • Plan proactive proposals according to client/brand strategy and goals

Requirements:

  • BSc in Business, Sales, Marketing, or a related field
  • Minimum 3 years' experience in Customer Success Management
  • Excellent communication, organization, presentation, and written skills

Benefits:

  • Competitive salary based on skills and experience
  • Continuous training and career development opportunities
  • Private insurance and hybrid work model


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