Czech Speaking Customer Success Ambassador
2 days ago
Excellence in Customer Service is key to unlocking the full potential of our virtual job and freelance platforms.
We are excited to offer a challenging opportunity for a skilled Czech Speaking Customer Support Representative to join our team.
Your Key Responsibilities- Provide exceptional customer service to Czech-speaking clients via various communication channels, ensuring a seamless experience.
- Assist customers with inquiries related to our virtual job and freelance platforms, guaranteeing they receive optimal support.
- Accurately document customer interactions in our CRM system to ensure data integrity.
- Collaborate with team members to achieve service level goals and enhance client satisfaction.
- Pursue ongoing training and development to stay updated on platform features and industry trends.
Requirements
- Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your CV and/or cover letter.
- A strong commitment to delivering high-quality customer service is paramount.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills are required.
- You must be a proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities are essential.
- A willingness to learn and engage with new technologies and platforms is necessary.
Benefits
• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package (flight, transfer, and hotel)
• Free Greek Lessons, discounts, and other perks
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