Nordic Speaking Customer Service Home Improvement Support
1 day ago
We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to customers from Nordic countries.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with their home improvement and DIY tool-related questions and concerns.
- Resolve issues and provide solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions for quality improvement purposes.
Requirements:
- Fluency in one or more Nordic languages is essential.
- A strong interest in home improvement and DIY tools.
- Previous experience in customer service is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a multicultural environment.
Benefits:
- Competitive salary package.
- Ongoing training and development opportunities.
- Bonus scheme.
- Relocation assistance (if applicable).
- Access to employee benefits program.
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