
Dyson Product Advisor
3 days ago
Job Overview:
We are seeking an experienced Customer Support Specialist to join our team. As a key member of our customer support unit, you will play a vital role in assisting customers with their Dyson devices.
- Handling incoming phone calls, messages and emails from customers who require assistance with their Dyson products.
- Providing information and assistance on product usage and technical troubleshooting.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs and replacements.
- Offering product recommendations based on customer needs and preferences.
Requirements:
- Excellent written and verbal communication skills in French and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
Benefits:
- Relocation support: Flights, accommodation & housing assistance – all at no cost to you.
- Competitive monthly salary + extra benefits.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors on Dyson products and customer service techniques.
- Professional growth and development opportunities.
Other Opportunities:
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a company that fosters diversity and inclusion.
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