Dutch Speaking Aviation Customer Service Expert

1 day ago

Athens, Attica, Greece beBeeAviation Full time

Seeking an accomplished customer service professional to join our team as a Dutch Speaking Aviation Services Representative. Based in Athens, Greece, this exciting opportunity will place you at the forefront of delivering exceptional service in the aviation sector.

Key Responsibilities
  • Assist Dutch-speaking passengers with inquiries and provide detailed information related to aviation services.
  • Support travelers throughout their journey, ensuring a seamless and positive experience.
  • Effectively handle complaints and inquiries, offering solutions to enhance customer satisfaction.
  • Collaborate with airline and airport staff to facilitate efficient operations.
  • Maintain a strong understanding of company policies, procedures, and services to provide accurate information.
  • Document all interactions with customers in relevant systems for tracking and quality assurance.
  • Engage in training and development opportunities to stay updated on best practices in the aviation industry.

Requirements

  • Fluency in Dutch and English is mandatory; additional languages are beneficial.
  • Excellent communication and interpersonal skills with a focus on customer service.
  • Previous experience in customer service, hospitality, or aviation is preferred.
  • Ability to thrive in a fast-paced environment and handle customer inquiries efficiently.
  • Strong problem-solving skills with a proactive approach to addressing challenges.
  • Willingness to work flexible hours, including evenings and weekends if required.
  • A genuine passion for the aviation industry and making a positive impact on customer experiences.

Benefits Package

  • Private Health Insurance
  • Training & Development Opportunities
  • Performance-Based Bonus Structure
  • Fully Paid Training Program
  • Competitive Salary
  • Fully Paid Relocation Package (including flight, transfer, and hotel expenses)

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