French Speaking Online Retail Customer Service Representative
2 days ago
Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a dynamic online environment? We are excited to offer a fantastic opportunity for French-speaking individuals to join our Customer Service team.
Job DescriptionThe successful candidate will assist French-speaking customers with their inquiries, ensuring they have a smooth and positive shopping experience.
- Deliver excellent customer service to French-speaking clients through various communication channels, including phone, email, and chat.
- Efficiently address inquiries, assist with order placements, and resolve issues.
- Maintain a friendly and professional demeanor at all times during customer interactions.
- Document customer interactions to facilitate future improvements in service.
- Collaborate with team members to meet departmental goals and improve customer satisfaction.
- Participate in ongoing training to stay up-to-date on products, policies, and best practices.
- Fluency in French (both written and spoken) is essential.
- A strong passion for customer service and helping others.
- Previous experience in customer service is an advantage, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and complaints with professionalism.
- Adaptability and a positive attitude in a fast-paced environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package
- Free Greek Lessons, discounts and other perks
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