Greece CRM Support Position

6 days ago


Athens, Attica, Greece beBeeTechnical Full time

Exciting Opportunity in Technical Support

About the Role
  • We are seeking a skilled and motivated individual to join our technical support team in Greece.
Duties and Responsibilities
  • Provide expert technical assistance to clients utilizing CRM software via phone, email, and chat.
  • Troubleshoot software issues and offer effective solutions to customers.
  • Guide clients through the features and functionalities of the CRM software to enhance their user experience.
  • Document all customer interactions and resolutions accurately in internal systems.
  • Collaborate with the support team to improve service quality and response time.
  • Attend training sessions to develop technical expertise and product knowledge.
  • Contribute to reports on customer feedback and areas for software improvement.
Requirements
  • Fluency in English (additional languages are an asset).
  • A strong interest in technology and customer relationship management software.
  • Excellent problem-solving skills and a customer-centric mindset.
  • Good communication and interpersonal skills.
  • Experience in customer service or technical support is advantageous but not required.
  • A desire to learn and grow in a fast-paced environment.
  • Commitment to relocating to Greece and embracing a new culture.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Competitive Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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