Greece Customer Service Representative
1 day ago
Imagine a career where you can immerse yourself in the vibrant culture of Greece, connecting with customers who speak your native language.
About the RoleThis customer service position offers a unique opportunity to build relationships with Czech-speaking clients, providing them with exceptional support and guidance. As part of our dynamic team, you will be responsible for ensuring seamless interactions through various channels, including phone, email, and chat.
Key Responsibilities:- Customer Support: Provide expert assistance to Czech-speaking clients, addressing their inquiries and resolving issues promptly and effectively.
- Product Knowledge: Maintain deep knowledge of company products and services to accurately assist clients.
- Documentation: Document all customer interactions carefully in the company's CRM system.
- Team Collaboration: Collaborate with your team to enhance service quality and improve customer satisfaction.
- Professional Development: Participate in training and development sessions to continuously improve your skill set.
To succeed in this role, you must possess excellent communication and customer service skills, fluency in Czech, both written and spoken, and proficiency in English. You should also have experience in customer service or a related field, familiarity with CRM systems and customer support tools, and a positive and adaptable attitude.
BenefitsWe offer a comprehensive benefits package, including private health insurance, training and development opportunities, performance bonuses, and fully paid relocation. Our team is committed to creating a supportive environment that fosters personal and professional growth.
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