French Speaking Customer Experience Specialist
3 days ago
We are seeking a highly motivated and customer-oriented Car Rental Agent to join our team in Athens, Greece.
As a Car Rental Agent, you will be responsible for handling customer queries, booking car rentals, and managing customer requests. Your primary objective is to provide an exceptional customer experience to our clients.
- Communicate with customers to answer questions and address concerns about their reservations or rental vehicles.
- Explain insurance coverage, including deductible requirements and optional coverage available for an additional fee.
- Provide customers with directions to their destinations using maps or other tools such as GPS devices.
- Process rental agreements and payments accurately and efficiently.
- Maintain accurate rental records and prepare daily reports.
To be successful in this role, you must have the following skills and qualifications:
- Fluency in French, both written and verbal.
- Excellent English skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Strong organizational and problem-solving skills.
As a member of our team, you can expect the following benefits:
- An excellent remuneration package.
- An indefinite duration contract.
- Private medical insurance.
- Extra days off.
- Training and growth opportunities.
Only CVs in English will be accepted.
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