Service Excellence Specialist
2 days ago
The primary objective of this role is to provide exceptional service to tenants, focusing on resolving issues related to payment and damage. The ideal candidate will possess strong communication skills, be able to work independently, and demonstrate a proactive approach to problem-solving.
- Rental Agreement Management:
This involves supporting the uploading of rental agreement information to tax systems and company systems when new agreements are signed. Additionally, when rental agreements expire, the tenant's keys must be collected, and the property's status checked (bills, rental payments, etc.).
- Tenant Payment Issue Resolution:
The successful candidate will remind tenants via email and phone to update their rental payments. They will also check the rental payments with tenants monthly and confirm them with the financial department.
- Tenant Communication:
Effective communication with tenants regarding damage issues is crucial. The candidate will contact and confirm with tenants, following up with technicians until the issue is resolved.
- Support for Owners:
Scheduling appointments with tenants for owners who wish to inspect properties annually is an essential part of this role. Additionally, processing owner bills and conducting home insurance for owners' properties are key responsibilities.
- Bonus Tasks:
- Languages: English, Greek
- Key Skills: Responsible, Teamwork, Good Communication, Careful, Flexible
-
Service Excellence Specialist
2 days ago
Athens, Attica, Greece beBeeResponsibility Full time**Welcome to a world of service excellence**NYNN is a series of inspiring places for inspiring people. We craft unique environments and experiences, from members' clubs to resort hotels, to entertainment and gastronomy.Our first concept is House of NYNN, a private lifestyle members' club. Located at The Ilisian, it offers three levels and over 5,500 SQM of...
-
Athens, Attica, Greece beBeeSupport Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide excellent customer service and technical assistance to Swedish-speaking users. This role involves resolving a variety of issues related to search engine services and functionalities.
-
Financial Services Specialist
2 days ago
Athens, Attica, Greece beBeeCustomerService Full timeJob Title: Financial Services SpecialistJob Description:We are seeking a skilled customer support professional to join our team in Greece. As a financial services specialist, you will be the primary point of contact for customer and client requests.Your key responsibility will be to provide daily support and consult clients on best practices about their...
-
Delivery Excellence Professional
2 days ago
Athens, Attica, Greece beBeeCustomerFocal Full timeService Delivery ManagerServe as the primary liaison between our organization and clients, responsible for overseeing service execution, ensuring customer satisfaction, and driving team performance.ResponsibilitiesManage customer relationships and resolve project-related issues.Lead a team of professionals to deliver high-quality services within budget and...
-
Customer Excellence Specialist
13 hours ago
Athens, Attica, Greece beBeeCustomer Full timeAre you looking for a challenging and rewarding career in Customer Success?Job Description:We're seeking a skilled professional to join our team as a Customer Success Specialist. In this role, you will play a key part in shaping the future of customer experience in tech.Key Responsibilities:• Guide new customers through onboarding and support their journey...
-
Nordic Customer Service Specialist
2 days ago
Athens, Attica, Greece beBeeCustomerService Full timeNordic Customer Service Specialist - Anti-Financial Crime UnitWe are seeking an experienced Nordic customer service specialist to join our Anti-Financial Crime Unit. As a key member of our team, you will provide exceptional customer service to clients across the Nordic region, ensuring excellent communication and service delivery.Job DescriptionThis is an...
-
Athens, Attica, Greece beBeeCustomerService Full timeCzech Language Support Specialist for Transportation Services We are seeking a highly skilled Czech language support specialist to join our transportation services team. As a key member of our team, you will be responsible for providing exceptional customer service to Czech-speaking clients via various communication channels. Your primary role will be to...
-
Athens, Attica, Greece beBeeLogistics Full timeCustomer Support Specialist for LogisticsWe are seeking a highly motivated and fluent Spanish speaker to join our Logistics & Shipping Department as a Customer Support Specialist. This role will provide exceptional service to our clients through phone, email, and chat.Key Responsibilities:Provide timely and accurate support to customers regarding shipping...
-
Athens Job Opening
2 days ago
Athens, Attica, Greece beBeeDutch Full timeCustomer Service SpecialistWe are seeking a highly skilled and motivated Customer Service Specialist to join our team in Athens, Greece.This is an excellent opportunity for someone who wants to work in a multicultural environment and make a real difference in the lives of our customers.Job Description:As a Customer Service Specialist, you will be responsible...
-
IT Service Delivery Specialist
2 days ago
Athens, Attica, Greece beBeeService Full timeIT Service Delivery SpecialistThis role focuses on driving efficiency, reliability, and continuous improvement of IT service delivery across the organization. You will be responsible for managing the end-to-end service lifecycle, ensuring operational excellence, and maintaining a high standard of service performance and user satisfaction.Key responsibilities...
