Online Shopping Platforms Customer Service Representative
2 days ago
We are seeking a talented individual to join our team as a Customer Service Representative for the Online Shopping Platforms Department.
- Deliver outstanding customer service to clients through various communication channels.
- Resolve customer inquiries and issues promptly to guarantee customer satisfaction.
- Maintain a professional and courteous demeanor in all customer interactions.
- Accurately document customer interactions for reference and quality control.
As a Customer Service Representative, you will be responsible for providing exceptional customer service to Hebrew-speaking clients. Your primary responsibilities will include:
- Responding to customer inquiries via phone, email, or chat.
- Resolving customer complaints and issues in a timely and professional manner.
- Collaborating with team members to achieve department goals and improve customer experience.
- Participating in training programs to enhance your skills and product knowledge.
To be considered for this role, you must have:
- A strong commitment to providing exceptional customer service.
- Fluency in Hebrew (both written and spoken).
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication skills and the ability to work effectively in a team.
- Problem-solving skills and a proactive approach to resolving issues.
We offer a range of benefits to support your growth and well-being, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package
- Free Greek Lessons
This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and have a flair for languages, we would love to hear from you
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