Online Shopping Platforms Customer Service Representative

2 days ago


Athens, Attica, Greece beBeeHebrew Full time
Customer Service Representative for Online Shopping Platforms

We are seeking a talented individual to join our team as a Customer Service Representative for the Online Shopping Platforms Department.

  • Deliver outstanding customer service to clients through various communication channels.
  • Resolve customer inquiries and issues promptly to guarantee customer satisfaction.
  • Maintain a professional and courteous demeanor in all customer interactions.
  • Accurately document customer interactions for reference and quality control.
Responsibilities

As a Customer Service Representative, you will be responsible for providing exceptional customer service to Hebrew-speaking clients. Your primary responsibilities will include:

  1. Responding to customer inquiries via phone, email, or chat.
  2. Resolving customer complaints and issues in a timely and professional manner.
  3. Collaborating with team members to achieve department goals and improve customer experience.
  4. Participating in training programs to enhance your skills and product knowledge.
Requirements

To be considered for this role, you must have:

  • A strong commitment to providing exceptional customer service.
  • Fluency in Hebrew (both written and spoken).
  • Previous experience in customer service is advantageous but not mandatory.
  • Excellent communication skills and the ability to work effectively in a team.
  • Problem-solving skills and a proactive approach to resolving issues.
Benefits

We offer a range of benefits to support your growth and well-being, including:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Relocation Package
  • Free Greek Lessons

This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and have a flair for languages, we would love to hear from you



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