Telecommunications Customer Support Specialist
2 days ago
We are seeking a skilled and fluent French-speaking Customer Service Representative to join our team in Athens. As a key member of our telecommunications department, you will play a vital role in delivering exceptional customer experiences for our clients.
Your primary responsibility will be to assist French-speaking customers with their telecom inquiries via phone, email, and chat. You will provide accurate information, effective solutions, and maintain a professional demeanor at all times.
You will also be required to document customer interactions to contribute to service improvement and collaborate with team members to meet and exceed performance targets.
To excel in this role, you should possess excellent communication and interpersonal skills, as well as the ability to handle inquiries efficiently and professionally. Prior experience in customer service is preferred but not mandatory.
Becoming part of our diverse and dynamic team offers numerous benefits, including:
- Private health insurance
- Training & development opportunities
- A competitive salary package
- A fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
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