Italian Speaker Customer Service Role
1 day ago
Prominent customer service roles are open for Italian speakers in Greece
This position involves delivering exceptional support to clients, addressing inquiries and ensuring client satisfaction with our services. If you're passionate about providing top-notch customer care and eager to work in a dynamic environment, we encourage you to apply.
Key Responsibilities- Deliver outstanding customer service to Italian-speaking clients via various communication channels including phone, email and chat.
- Effectively manage customer inquiries and resolve issues to enhance overall satisfaction.
- Maintain comprehensive knowledge of products and services to provide accurate information.
- Log customer interactions and track resolutions in the CRM system.
- Collaborate with colleagues to improve service quality and share valuable insights.
- Engage in ongoing training and development to enhance your skills and knowledge base.
- Foster a positive team culture and contribute to achieving team objectives.
Qualifications:
- Fluent in Italian and English, both written and spoken.
- Strong customer service orientation with an ability to empathize with clients.
- Previous experience in customer support or a related field is preferred.
- Able to think critically and solve problems effectively.
- Team-oriented approach with a positive and proactive mindset.
- Excited about relocating to Greece and immersing in a new culture.
- Technical proficiency with CRM software and Microsoft Office tools.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary
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