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Customer Care Assistant

2 weeks ago

Athens, Attica, Greece LAPIN HOUSE Full time
Τοποθεσία Αθήνα 1 Σεπ Ημ. ανάρτησης 1 Σεπ Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Γραμματειακή Υποστήριξη / Υπάλληλος Γραφείου Κατηγορία θέσης Γραμματειακή Υποστήριξη / Υπάλληλος Γραφείου
O ΟΜΙΛΟΣ LAPIN HOUSE ζητά CUSTOMER CARE ASSISTANT για την εξυπηρέτηση και διαχείριση πελατών του eShop στα γραφεία της στην Ν. Κηφισιά Αρμοδιότητες:
Τηλεφωνική εξυπηρέτηση πελατών
Διαχείριση τηλεφωνικών παραγγελιών
Παρακολούθηση και συντονισμός παραγγελιών e-shop
Στενή συνεργασία με την αποθήκη και το δίκτυο λιανικής για διαθεσιμότητα προϊόντων, αποστολές, αλλαγές, επιστροφές.
**Προσόντα**:
Εξαιρετικές επικοινωνιακές και οργανωτικές δεξιότητες
Πνεύμα συνεργασίας, θετική διάθεση
Πολύ καλή γνώση της Αγγλικής γλώσσας
Ικανότητα εργασίας σε συνθήκες πίεσης χρόνου
**Θα εκτιμηθούν επιπλέον**:
Εμπειρία στο e-commerce
Εξοικείωση με συστήματα ERP