Dedicated Animal Care Support Specialist
2 days ago
We are seeking a skilled and empathetic individual to join our veterinary services team as a customer service representative.
This role is ideal for those who possess strong communication skills, both written and verbal, and have experience in providing exceptional customer support.
You will be responsible for handling inquiries, resolving issues, and ensuring that our clients receive the highest level of service.
In this role, you will have the opportunity to make a meaningful impact on the lives of pets and their owners while working in a fast-paced and dynamic environment.
Key responsibilities include:
- Providing high-quality customer support via phone, email, or in-person
- Resolving customer complaints and concerns in a timely and professional manner
- Assisting with appointment bookings, follow-ups, and information provision
- Documenting customer interactions and maintaining accurate records
To succeed in this role, you will need to possess:
- Fluency in Dutch and strong English communication skills
- Experience in customer service, preferably in the veterinary or animal care field
- Excellent problem-solving skills and a customer-oriented mindset
- Strong verbal and written communication abilities
Beyond these requirements, we offer a range of benefits including performance bonuses, transportation reimbursement, private health care, and fully paid training by certified instructors. If you are a motivated and compassionate individual looking for a rewarding career, apply now
Benefits- Performance bonus
- Transportation reimbursement
- Private health care benefits
- Fully paid training by certified instructors
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