Customer Care Expert

2 days ago


Athens, Attica, Greece beBeeCustomerCare Full time

Job Title: Customer Care Professional

We are seeking a skilled and experienced Customer Care professional to join our team.

Key Responsibilities:

  • Act as the Voice of the Customer (VOC) representative and manage customer feedback processes.
  • Ensure excellent customer experience by handling technical service issues.
  • Collaborate with internal teams to provide proactive communication and smooth issue resolution.

Requirements:

  • Bachelor's Degree in Business Administration or related field (preferred).
  • 1–3 years of experience in VOC management, either as an Agent or Team Leader.
  • Fluent English skills (written and verbal).
  • Proficient user of MS Office tools: Word, Excel, and PowerPoint.
  • Excellent communication and analytical skills, including report writing.
  • Proactive and self-motivated personality with a strong sense of ownership.
  • Continuous desire to add value to customers and the organization.

What We Offer:

  • Competitive remuneration package.
  • Dynamic working environment with opportunities for career growth.
  • Pathways for personal and professional development.

How to Apply:

  • Interested candidates should submit their application directly. Our consultants will contact suitable candidates to arrange an interview.

Empowering Talent • Believe in Talent • Manpower Group Greece removed for brevity



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