
Customer Care Expert
2 days ago
Job Title: Customer Care Professional
We are seeking a skilled and experienced Customer Care professional to join our team.
Key Responsibilities:
- Act as the Voice of the Customer (VOC) representative and manage customer feedback processes.
- Ensure excellent customer experience by handling technical service issues.
- Collaborate with internal teams to provide proactive communication and smooth issue resolution.
Requirements:
- Bachelor's Degree in Business Administration or related field (preferred).
- 1–3 years of experience in VOC management, either as an Agent or Team Leader.
- Fluent English skills (written and verbal).
- Proficient user of MS Office tools: Word, Excel, and PowerPoint.
- Excellent communication and analytical skills, including report writing.
- Proactive and self-motivated personality with a strong sense of ownership.
- Continuous desire to add value to customers and the organization.
What We Offer:
- Competitive remuneration package.
- Dynamic working environment with opportunities for career growth.
- Pathways for personal and professional development.
How to Apply:
- Interested candidates should submit their application directly. Our consultants will contact suitable candidates to arrange an interview.
Empowering Talent • Believe in Talent • Manpower Group Greece removed for brevity
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