English-Speaking Customer Expert
1 day ago
An English-speaking customer support expert is required to join our team in Greece. This role involves communicating with customers via phone, chat, and email.
">- This is an exciting opportunity for someone who is passionate about technology and fluent in English.
- The ideal candidate will have strong communication skills and experience in customer support.
- Provide troubleshooting for mobile devices
- Communicate with customers via phone, chat, and email
- Maintain high customer satisfaction
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Fluency in English
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
- Competitive monthly salary + extra benefits
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a company that fosters diversity, offering equal opportunities to all
We are a multinational company that values diversity and offers equal opportunities to all employees. We foster a positive work environment and provide ongoing training and development opportunities.
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