Technical Support Engineers

6 days ago


Athens, Attica, Greece KSM HUMAN RESOURCES ΕΛΛΑΣ ΑΕΠΑ Full time
**Η KSM**, για λογαριασμό πελάτη της, αναζητά να στελεχώσει το τμήμα πληροφορικής και υποστήριξης με
**Technical Support Engineers (IT Helpdesk)
- (αφορά στους εσωτερικούς χρήστες του οργανισμού)**
Πρόκειται για τον μεγαλύτερο οργανισμό ενέργειας
**Οι κατάλληλοι/ες υποψήφιοι/ες θα πρέπει να έχουν**:
- Αποδεδειγμένη τουλάχιστον 3ετή προϋπηρεσία σε αντίστοιχη θέση
- Πτυχίο ΑΕΙ/ΑΤΕΙ πληροφορικής ή συναφούς κλάδου
- Πιστοποίηση Azure, θα εκτιμηθεί
- Καλή γνώση Αγγλικών
- Άμεση διαθεσιμότητα
**Απαιτήσεις ρόλου**:
- Επισκευές 1ου βαθμού των συσκευών συστημάτων γραφείου (pc, οθόνες, εκτυπωτές κλπ)
- Έλεγχος και παραμετροποιήσεις νέων συσκευών και λογισμικού
- Εγκατάσταση και υποστήριξη συνδέσεων VPN
- Την αντιμετώπιση/επίλυση λειτουργικών προβλημάτων
- Την ανάπτυξη, υλοποίηση και ένταξη σε παραγωγική λειτουργία νέων εφαρμογών
- Τις αναβαθμίσεις λειτουργικού συστήματος σταθμών εργασίας
- Την υποστήριξη των καταστημάτων
- Τις υπηρεσίες backup, restore και μεταφοράς δεδομένων χρηστών σε OneDrive/SharePoint
- Την εγκατάσταση και υποστήριξη πλατφορμών για κάθε είδους τηλε-συσκέψεις (WEBEX, ZOOM, TEAMS κλπ)
- Την εγκατάσταση και συντήρηση προγραμμάτων όπως acrobat pro, photoshop κοκ
Θα τηρηθεί απόλυτη εχεμύθεια στη διαχείριση των βιογραφικών σημειωμάτων

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