Senior Key Account Manager

efood is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
Do you enjoy developing long-term relationships with key clients?

Are you passionate about sales and have a client service mindset?

Let's Talk

We are looking for an experienced
Senior Key Account Manager
to build and maintain solid relationships with key partner restaurants. The Senior Key Account Manager's responsibilities are to work closely with key accounts, identify opportunities for them and help them grow their business using efood's services, features and campaigns. A successful Key Account Manager, should be able to analyze and use data to support clients in decision making. Ability to manage multiple key accounts without compromising the quality of services provided is also a must.

What you'll do:

• Developing and maintaining solid relationships with efood's key clients
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions to meet their objectives.
• Acting as the main point of contact between key clients and internal teams.
• Communicating and collaborating with marketing, sales, product and operations departments to ensure that key clients' needs are met.
• Compiling and monitoring reports on account progress, goals, and forecasts for account teams and stakeholders.
• Negotiating with key clients and selling services for the fulfillment of each client's long-term goals

Life @efood:
At efood, no day is the same as the day before

At efood, we constantly have chances to raise the bar improving, innovating, and challenging ourselves to grow

We take ownership of what we do, embracing challenges, and making things happen

We move with pace to deliver value fast, which keeps us ahead, always balancing speed with quality

We stay humble as we grow and dive deep in situations, asking questions & exploring beyond the surface to get the best solutions

We bring good vibes by lifting each other up, focusing on what's possible, and being the kind of teammate everyone wants on their side

Hungry enough to join us?

Qualifications

• 5 years of proven experience in Sales & Key Account Management
• Proficient in all Microsoft Office applications as well as CRM software.
• Strong negotiation and leadership skills
• Exceptional customer service skills
• Excellent communication skills
• Problem solving attitude
• Ability to work independently without supervision

Nice to have:

• Bachelor's degree in Business Administration, Management or related field
• Understanding of marketing fundamentals
• Interest in topics related to business and/or technology

Additional Information

• We recognize good work and we want our people to feel appreciated That's why we offer an attractive remuneration package for what you bring in
• We share a passion for food, so you will certainly appreciate the ticket restaurant card to spend in restaurants and/or food supplies. We are efooders after all
• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe
• We want you to grow with us And to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth
• Are you a cappuccino lover ? Do you desperately want a cookie? Our inhouse cafeteria got you covered
• If you want to stay in shape , our in-house gym awaits you fully equipped You can also join our remote fitness sessions and classes from the safety of your home
• Pension Plan to help you plan for the future.

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