Key Account Manager

3 days ago

Athens, Attica, Greece IQVIA Full time

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. With approximately 85,000 employees, IQVIA conducts operations in more than 100 countries.

IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise.

Are you ready to move Healthcare forward? Start your career at IQVIA

Role Summary

As a Key Account Manager you will be responsible for providing client relationship to a client or clients through relationships with senior managers in the client organization and growing revenues by leveraging the full IQVIA offerings and identifying new business opportunities.

Key Responsibilities:

  • Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
  • Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting, technology and service capabilities.
  • Anticipates clients' needs and, in collaboration with IQVIA marketing, sales specialists, consulting, technology, HTA and client service, develops and presents proposed solutions to client's complex business issues.
  • Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
  • Typically interfaces with marketing, market research, sales management, market access, regulatory, medical, business development, production, and/or IT at the manager level in existing and prospective client(s).
  • Represents the company to the client and the client to the company in all sales related activities.
  • Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service's management to achieve and maintain a high level of customer satisfaction.
  • Communicates news from the market and understands impact on IQVIA business.
  • Effectively manages renewals and subscriptions.
  • As required, may participate in contract renewal efforts on large contracts.
  • May work with global and regional account management in the pursuit of multi-country opportunities.

Skills, Education and Experience Required:

  • At least 3 years of prior relevant sales or account management experience and/or solution sales management experience (preferred)
  • Bachelor degree is required, Postgraduate Degree is a nice to have
  • Demonstrated analytical skills
  • Strong verbal communication and listening skills
  • Demonstrated customer service skills
  • Effective negotiation skills

Location: Athens (hybrid)

Candidates are kindly required to submit their CV in English

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

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