Key Account Manager

With nearly 10,000 employees worldwide, we design and develop innovative solutions that contribute to the well-being of all, from health to beauty, combining the best of medical and naturalness.

We achieve this by cooperating with health care professionals, our long-standing trusted partners, by drawing relentless inspiration from nature; and by placing pharmaceutical ethics at the very heart of our operations.

We focus our research and manufacturing activities in South-West France where our roots lie.

We are proud to belong to a public-interest organization, the Pierre Fabre Foundation, which is dedicated to improving access to high-quality health care and medication in the poorest countries.

The company's products represent a continuum ranging from prescription drugs, dermo-cosmetics (Avène, Ducray, A-Derma, Klorane, Rene Furterer etc), to consumer health care (family health care, oral care and natural health). In 2015, the company dedicated almost 200 million euros to R&D, shared between oncology, dermatology, the central nervous system, consumer health care and dermo-cosmetics.

We are currently looking for :

Job Title: Key Account Manager (KAM) based in Athens

Department: Commercial / Sales

Reports to: National Key Account & Export Manager

Position Summary

The
Key Account Manager (KAM)
is responsible for driving commercial execution and business growth within the assigned Key Account channels and customers. This role focuses on sales performance, promotional excellence, and brand visibility, contributing to the expansion of the company's cosmetics portfolio and strengthening customer relationships.

The KAM plays a pivotal role in implementing commercial strategies, executing in-store initiatives, and ensuring consistent collaboration between internal teams and retail partners to deliver sustainable growth and superior customer engagement.

Key Responsibilities

1. Account Management & Customer Relationships

• Build and maintain strong, long-term relationships with assigned Key Account customers
  ensuring alignment on business goals and promotional priorities.
• Act as the main point of contact for addressing inquiries, operational needs, and partnership opportunities.
• Participate in negotiation and implementation commercial agreements, trade terms, and promotional calendars in coordination with the National Key Account & Export Manager.

2. Commercial Execution

• Drive in-store promotional activities to enhance visibility and sell-out performance.
• Ensure accurate implementation of commercial strategies, including product listings, pricing, and planograms.
• Support the rollout of marketing and trade marketing initiatives in alignment with brand guidelines.
• Monitor and assess in-store execution quality and recommend improvements to maximize effectiveness.
• Ensure product availability and efficient order fulfillment.

3. Market Analysis & Insights

• Collect and analyze market feedback, consumer trends, and competitor activities to identify new business opportunities.
• Provide regular insights and reports to management on market dynamics, pricing trends, and customer preferences.
• Support data-driven decision-making through accurate sales tracking and post-promotion analysis.

Qualifications & Experience

• Location:
  Based in Athens, Greece
• Education:
  Bachelor's degree in Business Administration, or related field; a Master's degree is a plus.
• Experience:
  4–6 years of experience in
  Key Account Management, Sales, or Trade Marketing
  , preferably in the
  cosmetics, beauty, or FMCG
  industries.
• Languages:
  English (fluent) and local language proficiency.

Skills & Competencies

Technical Skills

• Strong
  commercial acumen
  with experience in account negotiation and trade management.
• Proficiency in
  Excel
  ,
  PowerPoint
  . CRM/ERP systems knowledge is a plus.
• Solid understanding of
  retail dynamics, merchandising standards, and promotional planning
  .
• Analytical skills with the ability to interpret sales data and market trends.

Soft Skills

• Excellent communication and interpersonal abilities.
• Strong organizational and project management skills.
• Proactive, results-oriented, and adaptable to changing priorities.
• Strategic thinker with an execution-driven mindset.