Overnight In Room Dining Coordinator
4 days ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.
About the Role
Get ready for another season of sun, luxury, and excitement at Four Seasons Astir Palace Hotel Athens As we gear up for 2025, we're looking for energetic, fun-loving professionals who are passionate about hospitality and ready to make each day as memorable as our stunning seaside views.
Recognized as a Great Place to Work and ranked No. 35 in the World's 50 Best Hotels, we take pride in fostering an environment where excellence thrives, and everyone feels valued.
We are looking for Overnight In Room Dining Coordinator to join our Seasonal team for 2025
What You Will Do
- Coordinate guest in-room dining orders during overnight hours, ensuring all special requests are communicated to the kitchen, and the delivery of orders and complementary in-room amenities are made according to Four Seasons Standards.
- Answer telephone calls using courteous, efficient telephone etiquette while obtaining all necessary information to process the guest's order according to Four Seasons Standards, describing the selection of food & beverage menu items with vivid descriptions of each item, origin, taste, and preparation methods.
- Upsell additional services and products in order to maximize revenues.
- Communicate guest orders, including any special needs or requests, to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; ensure the quality of food and beverage items; coordinate with Room Service Servers to ensure timely and proper delivery.
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Ensure prompt and accurate delivery of amenities, coordinating orders from the kitchen and delivering them efficiently during overnight shifts.
What You Bring
- Applicants must have the legal right to work in the European Union.
- Fluency in English is essential. Proficiency in Greek is an advantage.
What We Offer:
- Employee Meals
- Ticket Restaurant Monthly Amount of 100EUR
- Uniform & Laundry
- Bus Transportation to/from Elliniko
- Monthly Employee Recognition Program
- Opportunities for Global Travel through Task Forces and Transfers
- Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).
Schedule & Hours:
- Summer Seasonal Job - 5 working days per week, with 2 days off.
- Schedule is subject to change every week according to business needs.
If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you
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