ERP & IT Support Specialist

6 days ago

Athens, Attica, Greece MEDICAIR SA Full time €25,000 - €40,000 per year

At MEDICAIR SA, one of the most reputable Greek pharmaceutical manufacturers, we are looking for a motivated and dynamic ERP & IT Support Specialist to join our team.

In this role, you will primarily support our Entersoft ERP and Aberon WMS systems, while also handling day-to-day IT support tasks.

This is an excellent opportunity for someone with hands-on experience in ERP/WMS who also enjoys working on broader IT challenges.

Responsibilities

ERP / WMS (Primary):

Provide day-to-day user support for Entersoft ERP and Aberon WMS

Troubleshoot functional and data issues, escalate to vendors if needed

Manage user accounts, permissions, and roles

Configure workflows, reports, and parameters with guidance from senior staff

Monitor system usage, data integrity, and process flows

Assist with new module rollouts and user training

IT Support (Secondary):

Install and configure software and hardware

Provide basic support for virtual environments using VMware ESXi

Manage user accounts and workstations

Monitor network and system performance (LAN/WLAN, printers)

Handle first-level issues with Microsoft 365 and emails

Support backups, security checks, and basic firewall tasks (e.g. Fortinet FortiGate)

Requirements

1–3 years of experience in IT support or business systems support

Hands-on experience with Entersoft ERP or Aberon WMS (preferably both)

Basic understanding of infrastructure: Microsoft 365, VMware ESXi, networking, and security

Analytical mindset and problem-solving ability

Strong communication and teamwork skills

Willingness to grow toward ERP/WMS specialization over time

What's in it for you?

Competitive salary package

Health insurance coverage

Continuous learning & development

Internal Career Opportunities in a fast-paced and dynamic environment

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