ERP Support Specialist
6 days ago
Company Description
The ERP Support Specialist position is responsible for implementing the necessary improvements in the ERP System based on the specifications provided, as well as running diagnostic tests and resolving issues and thus help our IT team deliver an excellent level of service to our inhouse clients and support our company's growth.
Job Description
Installing, configuring, and maintaining enterprise resource planning (ERP) software
Developing customizations and integrations to support business processes and new ERP functionalities based on certain specifications
Analyzing business processes to identify inefficiencies and workflow problems and recommending solutions
Monitoring system performance and troubleshooting issues; providing support to users; managing user permission and security
Creating reports and queries to support data analysis
Collaborating closely with the ERP vendor and external providers of software platforms to ensure systems availability and optimal performance
Creating and maintaining system and user documentation; training users
Participating in ad hoc projects and supporting other system projects as needed
Qualifications
At least 4-5 years of similar experience administering an ERP system; Hands on experience with EnterSoft ERP is a must
Degree in Computer Science, Software Engineering, or other related disciplines
Hands on experience with SQL Server databases (Queries)
Ability to document processes and technical knowledge in clear, easily understood documentation (requirements, specifications, testing protocols)
Ability to estimate/forecast time to complete specified project tasks
Excellent interpersonal and organizational skills; ability to prioritize
Ability to work well in a team environment and present a professional demeanor
Additional Information
A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer
Performance-based competitive bonus scheme
Private Medical Plan
Monthly meal card
Career development and growth opportunities
Significant discounts on company's products
Brand New, modern, and pleasant HQ offices
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