Sales Director

2 days ago

Athens, Attica, Greece Insiders Travel Experiences Full time €35,000 - €55,000 per year

About Us

At
Greece Insiders

, we design tailor-made luxury travel experiences for US-based travelers seeking to discover Greece in an authentic and exclusive way. From handpicked accommodations to immersive cultural encounters, our mission is to deliver once-in-a-lifetime journeys.

We are looking for a
Sales Director

to lead and inspire our team of 10 sales professionals. This role is crucial in ensuring both client satisfaction and sales performance while building a strong, positive team culture.

What You'll Do

  • Lead, coach, and motivate a team of 10 salespeople to achieve targets.
  • Participate in interviewing and hiring new sales team members.
  • Training new hires in company procedures and best practices.
  • Monitor client communications (emails, calls, messages) to ensure excellence and responsiveness.
  • Step in on complex client cases to resolve issues and ensure satisfaction, before, during, or after sales.
  • Oversee lead distribution, pricing alignment, and support sales.
  • Act as the bridge between Sales, Reservations, Accounting, and Operations teams.
  • Manage team scheduling, vacations, and workload distribution.
  • Track KPIs (conversion rates, revenue per lead, etc.) and report to management.
  • Contribute to sales strategy and continuous process improvement.
  • Create procedures and manuals to improve workflow.
  • Organize team site inspections in and outside of Athens.
  • Oversee sales pricing and offers, including any sales adjustments and refunds.
  • Evaluate suppliers with the Reservations department and expand the supplier network whenever needed.

What We're Looking For

  • 5+ years of experience in a
    sales leadership role

(travel, luxury services, or hospitality preferred).
- Proven ability to manage and inspire a high-performing sales team.
- Strong understanding of
US luxury traveler expectations

.
- Excellent communication, problem-solving, and negotiation skills.
- Knowledge of Soft1 CRM and Microsoft Excel.
- Fluent in
English

(essential)

What We Offer

  • Competitive salary + set performance-based annual bonus.
  • A leadership role in a boutique, fast-growing travel company.
  • A collaborative and inspiring team culture in central Athens.
  • Professional growth opportunities in the luxury travel industry.
  • The chance to shape unforgettable travel experiences in Greece.

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