Travel Customer Success Specialist

2 days ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time


Role: Travel Experience Advisor (French & English)
Location: Athens, Greece
Type: Full-time (40h/week)
Start Date: October 2025

Looking for a role that blends your language skills with your passion for travel? Join our team in Athens as a French-speaking Travel Experience Advisor, supporting one of the worlds most recognized online travel platforms. This is more than just customer service it's about inspiring travelers, creating unforgettable journeys, and growing your career in an international environment.

What You'll Be Doing

As the first point of contact for travelers, you'll make sure every interaction turns into a positive memory. Whether its answering questions, solving issues, or giving advice on accommodations, you'll have the chance to make a real impact every day.

Your responsibilities will include:

  • Handling incoming calls, chats, and emails from French- and English-speaking customers.
  • Researching and resolving issues with professionalism and empathy.
  • Sharing your knowledge of travel products and services to guide customers.
  • Acting as a brand ambassador for a global leader in the travel sector.
  • Collaborating with teammates, contributing to a positive and motivated environment.
What You Bring
  • Fluency in French and English.
  • 6+ months of customer service experience (hospitality, retail, or call center welcome).
  • High school diploma or equivalent education.
  • Strong communication skills and problem-solving mindset.
  • Digital literacy and ability to quickly adapt to new systems.
  • Enthusiasm for travel and for helping others.
What You'll Get
  • Relocation support.
  • Paid training to become a travel solutions expert.
  • Competitive salary plus monthly performance bonuses.
  • Additional health insurance and 25 days annual leave.
  • An international and friendly work culture with growth opportunities.
  • Modern office spaces in Athens.
  • A diverse, inclusive company culture where your individuality is valued.
Why Greece?

Imagine finishing your shift and stepping out into sunshine, cafés, and Mediterranean vibes. Greece offers:

  • Affordable cost of living compared to most European capitals.
  • A vibrant cultural life, historic landmarks, and endless beaches nearby.
  • Year-round sunshine and a relaxed lifestyle.
  • A strong international community in Athens, making relocation smooth and welcoming.

If you're ready to turn your passion for travel and languages into a career, apply today and start your journey with us in Athens


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