Customer Experience Associate

3 days ago

Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year


Remote Travel Support Specialist (Croatian-speaking) Based in Greece

Bring your language skills and customer focus to an international environment where every conversation creates a better travel experience. As a Croatian-speaking Customer Support Specialist, you'll help travelers from all over the world solve problems, manage bookings, and plan memorable journeys all while working remotely from beautiful Greece.

What You'll Do

  • Handle calls, chats, and emails from travelers and accommodation partners
  • Provide clear, accurate, and friendly support for booking and stay-related inquiries
  • Resolve issues efficiently using internal tools and procedures
  • Ensure a smooth and positive customer experience in every interaction

What You Bring

  • Fluency in Croatian and English
  • Customer-oriented mindset and good communication skills
  • Basic computer literacy and a reliable internet connection
  • Previous experience in customer service, hospitality, or retail is a plus
  • Residency in Greece or willingness to relocate with assistance

What You'll Get

  • Comprehensive relocation support (flight and temporary accommodation)
  • 25 days of paid annual leave
  • Ongoing training, coaching, and real opportunities for career growth
  • Supportive leadership and an inclusive, multicultural work environment
  • Stable, long-term employment within an international network

Join a team where communication, empathy, and professionalism meet and build a career that grows with you.


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