German Speaking Gaming Community Support Agent in Athens Greece Relocation Pack
1 day ago
Patrique Mercier Recruitment ES is pleased to announce a prestigious opportunity for a German Speaking Gaming Community Support Agent located in Athens, Greece. We invite qualified candidates who are passionate about the gaming industry and possess the capability to offer high-level support to our diverse community. This role not only provides a unique chance to immerse oneself in the vibrant gaming culture but also includes a comprehensive relocation package.
As a Gaming Community Support Agent, you will serve as a vital link between the gaming community and our team, addressing player inquiries, resolving issues, and enhancing community engagement. Your proficiency in the German language will be instrumental in ensuring a seamless experience for our German-speaking players.
Key Responsibilities
- Deliver exceptional support to German-speaking gamers through numerous platforms, including email, chat, and forums.
- Monitor community channels to respond to player inquiries in a timely and efficient manner.
- Collect and analyze feedback from players to facilitate improvements in game features and community dynamics.
- Support the planning and execution of community events to foster player interaction and satisfaction.
- Identify and report significant trends or recurring issues within the community to inform internal teams.
- Maintain an up-to-date understanding of gaming industry developments and community preferences.
Requirements
- Fluency in German (both spoken and written) is mandatory. Please include your nationality and native language details in your C.V. and/or Cover Letter.
- A demonstrated passion for gaming, with familiarity across multiple gaming platforms.
- Experience in customer service or community management is highly advantageous.
- Outstanding communication and interpersonal abilities.
- Proven capability to work collaboratively within a team and independently.
- Strong analytical and problem-solving skills with a proactive approach to support.
- Proficiency in using various communication tools and technologies.
- Willingness to work flexible hours, including weekends, as required.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 4 weeks hotel)
- · Free Greek Lessons, discounts and other perks
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