French Speaking Gaming Community Support Agent

9 hours ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for a French Speaking Gaming Community Support Agent If you are a gaming enthusiast with a passion for providing excellent customer support, we want to hear from you. This role will enable you to connect with players and help to create a vibrant and supportive gaming community.

As a Gaming Community Support Agent, you will be responsible for assisting our French-speaking players by addressing their inquiries, resolving issues, and fostering community engagement. Your expertise in the French language will be essential in delivering a positive player experience and ensuring that our community feels heard and supported.

Key Responsibilities

  • Provide outstanding support to French-speaking gamers through various communication channels (email, chat, forums).
  • Engage with the community by monitoring inquiries and addressing issues promptly and effectively.
  • Collect player feedback and collaborate with internal teams to improve gaming experiences.
  • Assist in organizing and facilitating community events that enhance player interaction.
  • Identify trends within the community and raise significant issues to the appropriate teams.
  • Remain knowledgeable about the latest developments in the gaming industry and community interests.
Requirements
  • Fluency in French (both spoken and written) is a must. Your nationality and native language should be included in your C.V. and/or Cover Letter.
  • A deep passion for gaming, with familiarity across a range of gaming platforms.
  • Prior experience in customer service or community management is advantageous.
  • Excellent communication and interpersonal skills.
  • Able to work collaboratively within a team environment, as well as independently.
  • Strong analytical and problem-solving abilities with an initiative to assist users proactively.
  • Comfortable using various digital communication tools and technologies.
  • Willingness to work flexible hours, including weekends when necessary.
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package (flight, transfer and 4 weeks hotel)
  • · Free Greek Lessons, discounts and other perks

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