Dutch Speaking Gaming Community Support Agent
1 day ago
Patrique Mercier Recruitment ES is delighted to present an enticing opportunity for a Dutch Speaking Gaming Community Support Agent If you are passionate about gaming and dedicated to providing high-quality support, this role is just for you. In this position, you will connect with gamers and ensure that their experience in our community is positive and engaging.
As a Gaming Community Support Agent, you will assist our Dutch-speaking players by addressing their inquiries, resolving issues, and fostering vibrant community interactions. Your fluency in Dutch will be essential in creating a welcoming environment for our community members.
Key Responsibilities
- Provide exceptional support to Dutch-speaking gamers through various communication channels (email, chat, and forums).
- Monitor community engagement to respond promptly to player inquiries and resolve issues effectively.
- Collect and analyze player feedback to enhance game features and community experience.
- Assist in organizing community events that encourage player interaction and satisfaction.
- Identify and report significant trends and issues within the community to relevant teams.
- Stay informed about the latest developments in the gaming industry and community interests.
- Fluency in Dutch (both spoken and written) is necessary. Please include your nationality and native language in your C.V. and/or Cover Letter.
- A genuine passion for gaming and familiarity with various gaming platforms.
- Previous experience in customer service or community management is advantageous.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and independently.
- Strong analytical and problem-solving skills with a proactive approach to user support.
- Comfortable using digital communication tools and technology.
- Flexibility to work in shifts, including weekends when necessary.
- · Private Health Insurance.
- · Training & Development.
- · Extra Salaries Per Year.
- Fully Paid Training.
- · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel).
- · Free Greek Lessons, discounts and other perks.
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