Danish Speaking Customer Support for Social Media

2 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Social Media Support Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Danish Speaking Customer Support representative in the dynamic realm of Social Media. If you are fluent in Danish and passionate about engaging with customers in the digital space, we want you on our team

In this engaging role, you will assist Danish-speaking customers with their inquiries across various social media platforms, ensuring they receive the highest level of support and engagement. If you thrive in a fast-paced environment and love building connections online, this is the perfect opportunity for you to shine

Your Responsibilities
  • Provide exceptional customer support to Danish-speaking clients via social media channels.
  • Respond promptly to customer inquiries, resolving issues and providing information on products and services.
  • Monitor social media platforms for customer feedback and engagement opportunities.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to ensure consistent messaging and enhance overall customer satisfaction.
  • Participate in ongoing training to stay updated on social media trends and best practices.
Requirements
  • Fluency in Danish (written and spoken) is essential.
  • Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
  • A strong commitment to delivering excellent customer service.
  • Previous experience in customer support or social media management is a plus but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive and enthusiastic team player.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with social media platforms and trends is highly desirable.
Benefits

· Private Health Insurance

· Training & Development

· Extra Salaries Per Year

Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

· Free Greek Lessons, discounts and other perks

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