front office agent

4 hours ago

Athens, Attica, Greece ΟΙΚΟΔΟΜΙΚΗ ΜΥΚΟΝΟΥ ΑΕ Full time

FRONT OFFICE AGENT - MYKONOS

Join our Asty Mykonos Team 2022

The brand new Asty Mykonos Hotel & Spa, promise to guests tailor-made genuine hospitality

This Cycladic modern hotel is composed of 35 luxury Suites and located on Drafaki area in the heart of Mykonos.

This five star minimal-chic hotel offers sheer relaxation, refined discreet luxury services to its guests and sophisticated Aegean culture and hospitality.

Asty Mykonos Hotel & Spa, is currently seeking to recruit for the above project in Mykonos, professional for the position of

FRONT OFFICE AGENT – MYKONOS (Code: FOA - MYK)

Responsible for the personalized customer service and the smooth operation and cooperation between the hotel departments.

QUALIFICATIONS:

  • Degree in Hospitality/ Tourism.

  • 2-3 years minimum experience as a Front Office agent preferably in a Luxury Boutique Hotel

  • Excellent knowledge of PMS (preferably PROTEL or HART), MS Office - Computer skills

  • Excellent command of both English and Greek language is essential

  • Very good knowledge of a second foreign language will be considered as an asset.

  • Concierge Services experience is more than welcomed.

  • Guests complaint handling knowledge is required.

  • Self-motivated, enthusiastic and customer-oriented

  • Negotiation with excellent PR & Communication skills

  • Well-groomed with strong interpersonal skills

RESPONSIBILITIES:

  • Implementation on a daily basis of the operation procedures of the department

  • Concierge Services

  • Guest Relations skills

  • Offering upscaled customer service

BENEFITS:

  • Competitive compensation package

  • Pleasant working environment

  • Supportive management

  • Excellent opportunities for career progression

An attractive package of benefits is offered according to qualifications.

Should you wish to be a member of Asty Mykonos team, please send us your CV with a photo.

All applications will be treated in the strictest confidence.

CV's with no reference code and not fulfilling the above prerequisites won't be taken under consideration.

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