Service Support
2 weeks ago
In Kotsovolos we embrace everything you have to offer.
Join our team and let's #beMORE together
In numbers
3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | hours of training per year
Our goal
Planning our future and through latest technologies and innovation, make our lives better
Your everyday work-life
- Manage all day-to-day incoming products and distribute them accordingly to the Service departments
- Monitoring box moving procedures and handle packages sent to external service associates
- Acting proactively in preventing delays concerning the box moving procedures
- Working closely with all other company departments involved in the Service journey of the product
- Logging interactions in CRM system
As an ideal fit, you should have
- Excellent communication and negotiation skills
- Critical thinking and decision making ability
- Strong troubleshooting and problem solving skills
- Constantly improving Customer Experience mentality
What we offer
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Internal wellbeing actions
Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.
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