Service Support

2 weeks ago


Athens, Attica, Greece Κωτσόβολος Full time €104,000 - €130,878 per year

In Kotsovolos we embrace everything you have to offer.
Join our team and let's #beMORE together

In numbers
3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | hours of training per year

Our goal
Planning our future and through latest technologies and innovation, make our lives better

Your everyday work-life

  • Manage all day-to-day incoming products and distribute them accordingly to the Service departments
  • Monitoring box moving procedures and handle packages sent to external service associates
  • Acting proactively in preventing delays concerning the box moving procedures
  • Working closely with all other company departments involved in the Service journey of the product
  • Logging interactions in CRM system

As an ideal fit, you should have

  • Excellent communication and negotiation skills
  • Critical thinking and decision making ability
  • Strong troubleshooting and problem solving skills
  • Constantly improving Customer Experience mentality

What we offer

  • Continuous training in new technologies and tools
  • Career development and growth opportunities
  • Competitive bonus scheme, performance-based
  • Group health/medical insurance package
  • Internal wellbeing actions

Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.



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