Expert for Customer Support in Car Sharing Services
4 days ago
Job Overview:
- Experience Level: Junior, 0-5 years of experience
- Job Languages: English
- Job posting schema: No
Ready to take your career to the next level?Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a strong desire to learn and grow with a dynamic team? If so, we invite you to join our expert team of customer support professionals in car sharing services.
As a member of our team, you will be responsible for providing top-notch customer support to individuals who need help or have inquiries about various aspects of our car sharing services. Your responsibilities will include:
- Responding to customers' inquiries via phone, email, and chat
- Working effectively as part of a collaborative team, developing effective and supportive relationships with colleagues and management
- Providing excellent communication skills, with the ability to empathize with customers and provide solutions to their problems
- Striving towards customer retention and loyalty, fully supporting customers to achieve successful outcomes to their inquiries
Required Skills and Qualifications:
- Excellent English communication skills
- Great communication and soft skills
- Good computer skills
- Experience in customer service is an asset
- Positive attitude and team spirit
What We Offer:
- Competitive monthly salary
- Referral Program: Bring a friend and get up to €3,500 depending on language
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all
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