Corporate Customer Support Officer

1 day ago

Athens, Attica, Greece EUROBANK Full time €25,000 - €50,000 per year

Why Eurobank?

Are you enthusiastic about having a positive impact and working with a great team?

Join us at Eurobank where Prosperity needs Pioneers You will belong in a banking community that drives innovation, strives to exceed customers' expectations, commits to sustainable practices, and combines global insights with local expertise to deliver exceptional value to all our stakeholders. Take advantage of multiple learning & development opportunities, flexible work arrangements, and a worSkplace where you will feel valued and respected

But hold on We're looking for more than just a great CV: We're looking for your unique personality.

Apply today and be part of a team as unique as you

Position Overview

We are seeking a Corporate Customer Support Officer to join our Large Corporate Operations, within our Corporate & Investment Banking.

By joining this role, you will be responsible for supporting the RMs in the smooth operation of the Unit. CCSOs operate as a middle office between RMs and clients and ensure immediate and efficient customer service, as well as the establishment of trust relationships with them.

Your Key Responsibilities Will Be

  • Resolving daily issues/transactions that may arise either with the customers or with other departments of the Bank. Direct communication with all stakeholders.
  • Collection and maintenance of updated customer data in the Bank's systems (indicatively, KYC/AML documentation, etc.).
  • Coordination & implementation of various projects related to daily business activities (indicatively, cid/account openings, e-banking, issuance of legalizations by LDD, checking insurance contracts with Designia, issuance of valuations by Cerved Properties, issuing corporate credit cards, etc.)
    Processing customer's orders for payments/imports/exports in collaboration with the Corporate Branch or other Centralized Units.

You Will Be a Great Candidate If You

  • Have 3 to 6 years of relevant professional experience within an established organization in Banking, Accounting or Consulting industry.
  • Hold a bachelor's and postgraduate degrees in Finance, Business, or a quantitative field of study.
  • Are fluent in English language (both oral & written).
    Have strong interpersonal and communication skills, collaborative spirit, agility, and can-do attitude.

What's In It For You

  • Competitive remuneration.
  • Hybrid work: work-life balance through remote and in-office work.

  • Learning & Development:

  • Access Unlimited LinkedIn Learnings, international training methodologies

  • Upskilling, Professional development and career guidance from successful executives.

  • Identification and Utilization of Talent Pool through a structured Talent Management process.
    Wellbeing:

  • Premium Health & Life insurance for you, your partner and/or your family and mental health support.

  • Pension plan to support your plans and future financial expectations.
  • Team building & wellbeing activities.
  • Potential Extra days of annual leave (Winter Bonus).

  • Engage in volunteering activities through our TeamUp program.
    Extra Benefits:

  • Exclusive discounts at partner stores.

  • Staff pricing for banking products.
  • Nursery and summer camp allowance for your little ones.

Join us

If you think you are the right fit for this role, we'd like to hear from you Apply by 24 / 11 /20 25

Find us on LinkedIn so you can stay updated on our latest news

At Eurobank we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applicants will be treated fairly and with the utmost confidentiality.

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