English Customer Support Advisor

4 days ago

Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

Job Overview:

We are looking for a professional and empathetic English Customer Support Advisor to join our customer service team. The ideal candidate will be responsible for providing exceptional support to our English-speaking customers via email, chat, phone, and/or social media. You will act as the first point of contact, helping to resolve issues efficiently and ensuring customer satisfaction.

Key Responsibilities:

Respond to customer inquiries in English via phone, email, live chat, or social media.

Provide accurate, valid, and complete information by using the right tools and processes.

Handle customer complaints and provide appropriate solutions within time limits.

Follow up to ensure resolution and customer satisfaction.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Document interactions, feedback, and issues in the CRM system.

Escalate complex or unresolved issues to the relevant department or team leader.

Keep up-to-date with product knowledge, company policies, and procedures.

Requirements:

Fluency in English (both written and spoken) native-level or C1/C2 proficiency.

Proven customer support experience or experience in a client-facing role.

Excellent communication and interpersonal skills.

Ability to multitask, prioritize, and manage time effectively.

Tech-savvy with experience using customer support software

High school diploma or equivalent; further education or relevant certifications are a plus.

A calm and patient demeanor, especially under pressure.

What We Offer:

Competitive salary and performance-based bonuses.

Opportunities for professional growth and development.

Friendly and inclusive work environment.

Flexible work hours - You can choose between day shift or night shift.

Health benefits and paid time off.

  • Night Shift English-Speaking Customer Support Advisor

    5 hours ago

    Athens, Attica, Greece BrightPathcompany Full time €20,000 - €25,000 per year

    Location:Athens, Greece (On-Site)Schedule:Night shift (rotational), full-timeLanguage:Fluent English (C1+)Start:ASAP / RollingAbout The RoleWere hiringEnglish-speaking Customer Support Advisorsto join a fast-growingcontact centerinAthens. Youll deliver high-quality,phone/chat/emailsupport to international customers duringnight shifts, resolving issues...

  • English Speaking Customer Advisor

    2 weeks ago

    Athens, Attica, Greece Ignite Full time €20,000 - €25,000 per year

    Are you a highly proficient English speaker with a passion for helping people? Do you thrive in a dynamic, fast-paced environment and prefer working a night schedule? We are looking for dedicated and empathetic individuals to join our team in Athens as a Night Shift Customer Advisor for one of the world's largest home improvement projects.This is a fully...

  • Customer Advisor

    2 weeks ago

    Athens, Attica, Greece Talento Humano Full time €1,441,680 per year

    Position: Customer Advisor (German Speaking)Location: Remote / GreeceEmployment Type: Full-timeAre you passionate about providing excellent customer service and building strong relationships? We are seeking a dedicated and empathetic Customer Advisor who is fluent in German and English to join our dynamic team. You will play a key part in delivering...

  • Customer Support Advisor Dutch Speaking

    5 hours ago

    Athens, Attica, Greece Savior Artigos Texteis Lda Full time €15,000 - €25,000 per year

    Your Mission:As a Customer Support Advisor, you will be responsible for assisting and guiding customers by providing high-quality support and solutions to their inquiries. You will play a key role in ensuring customer satisfaction and contributing to the companys success through excellent communication and problem-solving skills.Your Responsibilities:Respond...

  • Customer Service advisor with Italian

    2 days ago

    Athens, Attica, Greece Salve Full time €15,000 - €25,000 per year

    We are seeking a dedicated and empathetic Customer Service Advisor to support our customers. Join an engaged, multicultural team and bring your passion for customer satisfaction to a fast-growing technology brand. As a Customer Service Advisor, you will play a vital role in shaping positive customer experiences and supporting our reputation for outstanding...

  • Customer Care Advisor

    2 weeks ago

    Athens, Attica, Greece Swatch Group Full time €18,000 - €25,000 per year

    Job descriptionAs a Customer Care Advisor, you will be the first point of contact for our B2C and B2B customers, providing efficient, patient and solution-oriented support. Your mission is to ensure a positive experience in every interaction while representing the values of our Tissot Brand.ProfileKey ResponsibilitiesRespond to customer inquiries with...

  • Dutch Speaking Customer Advisor

    2 days ago

    Athens, Attica, Greece Ignite Full time €25,000 - €35,000 per year

    Are you a compassionate, fluent Dutch speaker who enjoys helping people? Do you have a positive attitude and a passion for providing exceptional customer care? We are looking for a dedicated and empathetic Customer Advisor to join our fully remote team, providing first-class support for a global leader in consumer electronics.This is afully remote position,...

  • Danish Speaking Customer Advisor

    4 days ago

    Athens, Attica, Greece Ignite Full time €35,000 - €45,000 per year

    Are you a compassionate, fluent Danish speaker who enjoys helping people? Do you have a positive attitude and a passion for providing exceptional customer care? We are looking for a dedicated and empathetic Customer Advisor to join our fully remote team, providing first-class support for a global leader in consumer electronics.This is afully remote position,...

  • Danish Speaking Customer Advisor

    4 days ago

    Athens, Attica, Greece Eco Plus Solutions AB Full time €35,000 - €45,000 per year

    Are you a compassionate, fluent Danish speaker who enjoys helping people? Do you have a positive attitude and a passion for providing exceptional customer care? We are looking for a dedicated and empathetic Customer Advisor to join our fully remote team, providing first-class support for a global leader in consumer electronics. This is a fully remote...

  • Global Customer Advisor

    1 week ago

    Athens, Attica, Greece Optimal HR Full time €25,000 - €35,000 per year

    Optimal HR,on behalf of its client, a multinational company that specializes in multilingual services, is looking to recruit German Speaking Global Customer Advisor. The candidate will be responsible for:Answering incoming callsProviding personalized solutions for each clientRequirements:Excellent knowledge of the German language (spoken/written)Good...