Customer Support Advisor Dutch Speaking

15 hours ago


Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year


Your Mission:

As a Customer Support Advisor, you will be responsible for assisting and guiding customers by providing high-quality support and solutions to their inquiries. You will play a key role in ensuring customer satisfaction and contributing to the companys success through excellent communication and problem-solving skills.

Your Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner

  • Provide accurate information and effective solutions to customer issues

  • Ensure a high level of customer satisfaction by handling each interaction with care and empathy

  • Follow company procedures and maintain detailed records of customer interactions

  • Collaborate with internal teams to resolve complex cases efficiently

  • Identify recurring issues and proactively suggest improvements to enhance the customer experience

Profile Required:

  • Languages: Dutch native and good level of English (B2 minimum)

  • Excellent communication and interpersonal skills

  • Strong problem-solving attitude and customer-oriented mindset

  • Ability to adapt to different customer needs and situations

  • Team player, detail-oriented, and proactive attitude

  • Previous experience in customer support or contact center is a plus

What We Offer:

  • Competitive salary and attractive performance bonuses

  • Private health insurance

  • Meal card (valid on working days)

  • Friendly, dynamic, and multicultural work environment

  • On-site position based in Athens, Greece

EU/Greek work permit required




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