French Customer Support Service Advisors

7 days ago

Athens, Attica, Greece Cross Border Talents Full time


French Customer Support Service Advisors - Athens, Greece (On-site or Remote)

Company Overview:
Join our dynamic and multicultural team in Athens We are a leading company in the customer support industry, dedicated to providing outstanding service to our clients. We are currently seeking French-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit.

Position: French Customer Support Service Advisor
Location: Athens, Greece (On-site or Remote)
Type: Full-time

Key Responsibilities:

  • Deliver exceptional customer service and support to French-speaking customers via phone, email, and chat.
  • Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
  • Maintain comprehensive knowledge of our products and services to effectively assist customers.
  • Collaborate with team members and other departments to ensure a seamless customer experience.
  • Accurately document customer interactions and update customer records in the database.

Requirements:

  • Fluent in French (both written and spoken) is essential.
  • Proficiency in English (written and spoken).
  • Previous experience in customer support or a related field is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Positive attitude, problem-solving skills, and a willingness to learn.
  • Must reside in Greece and have a valid work permit.

What We Offer:

  • Competitive salary and performance bonuses.
  • Flexible working options: on-site or remote from Athens.
  • Health insurance and additional benefits.
  • Ongoing training and professional development opportunities.
  • Supportive and diverse work environment.

How to Apply:
If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you Please send your updated CV in English.


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