French Customer Service Advisor

2 days ago

Athens, Attica, Greece Workster Jobs Full time €15,000 - €25,000 per year


Workster is partnering with a leading global customer support provider to recruit a French Customer Service Advisor based in Athens or working from home anywhere in Greece. This is a fantastic opportunity to join an international team, develop valuable professional skills, and deliver excellent customer experiences for a world-renowned client. Full training is provided and applications from entry-level candidates are welcome.

Customer Service Advisor Role – French Language (Remote or Athens Based)
  • Provide outstanding customer support in French via phone, email, and live chat for a well-known global brand.
  • Assist customers with queries about orders, products, account information, deliveries, and troubleshooting.
  • Guide customers through processes and resolve issues efficiently and empathetically.
  • Follow established procedures for escalation when necessary and ensure follow-up until resolution.
  • Accurately record and manage customer interactions in the CRM system.
  • Maintain high standards of quality and service in line with company values.
  • Collaborate with team members and supervisors to ensure continuous improvement and customer satisfaction.
  • Achieve individual and team performance goals related to quality, productivity, and customer experience.
French Customer Support Advisor Requirements
  • Fluent in French (C1 or above) – written and spoken.
  • Good English skills (B1 or higher) for internal communication and training.
  • Excellent communication, active listening, and problem-solving abilities.
  • Customer-focused, empathetic, and resilient approach.
  • Basic computer skills and comfort working with multiple digital tools.
  • Previous experience in customer service, retail, hospitality, or call centres is an advantage (not required).
  • Reliable internet connection and a quiet workspace (for work-from-home applicants).
  • Eligibility to live and work legally in Greece.
Benefits of the French-Speaking Customer Service Job in Greece
  • Permanent full-time contract (40 hours/week) with long-term career opportunities.
  • Competitive basic salary plus monthly bonuses based on performance.
  • Paid, comprehensive training and continuous support from a friendly team.
  • Option to work in a modern Athens office or fully remotely from anywhere in Greece.
  • Private medical insurance from day one of employment.
  • Meal allowance provided via a prepaid card (tax free).
  • Multicultural, inclusive, and supportive work environment where your initiative and ideas count.
  • Assistance with relocation to Athens available for non-local candidates.
  • Clear path for professional growth with access to internal job opportunities.
Why Apply for a French Customer Service Advisor Job in Greece?
  • Join a global leader in customer experience and grow your career in a dynamic industry.
  • Gain valuable international experience while living or working remotely in Greece.
  • Be part of a diverse team delivering friendly and effective support to French-speaking customers.
  • Receive full training and ongoing development in a supportive environment.
  • Enjoy excellent benefits, security, and the possibility to work from home with no relocation required for remote options.
Application Process — French Customer Service Advisor
  • Apply now with your CV in English.
  • Our team will contact you for a short phone or video interview in French and English.
  • Assessment and onboarding are efficient, with a friendly recruitment process.
  • Start date: Ongoing intakes — join a welcoming and dynamic team
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