Greece (Athens) -Remote French -Speaking Customer Advisor
20 hours ago
Job Description: Remote French-Speaking Customer Advisor (Athens)
Position: Remote French-Speaking Customer Advisor
Location: Remote (Based in Athens, Greece)
Industry: Web Services
Language Requirements: Fluent French + B2 English
Prior Experience: Preferred, but not required
Salary & Benefits: Competitive salary, career development opportunities, and more.
Job Overview:
We are looking for a Remote French-Speaking Customer Advisor to join our team in Athens, Greece. This is a remote role, so you will be working from home within Athens. The ideal candidate will be fluent in French and have B2-level English proficiency. While prior experience in customer support is an advantage, it is not a requirement as we provide training to the right candidates. This position is perfect for someone who is passionate about delivering excellent customer service in a fast-paced environment.
Key Responsibilities:
- Customer Support: Provide top-notch customer service to French-speaking clients via phone, email, and chat.
- Issue Resolution: Address customer concerns and resolve issues efficiently, ensuring a positive experience for every customer.
- Product Knowledge: Stay informed about the company's web services to offer accurate guidance and troubleshooting support.
- Order Management: Assist customers with placing, updating, and tracking orders, and support them with all web service-related inquiries.
- Technical Assistance: Offer basic technical support to customers, helping them navigate our digital platforms (training will be provided).
- Collaboration: Work alongside internal teams to resolve complex customer issues and improve the customer experience.
- Customer Feedback: Gather and report customer feedback to help enhance services and products.
Requirements:
- Fluent in French: Native or near-native proficiency in both spoken and written French.
- B2 English Proficiency: Good command of English for internal communication and documentation.
- Customer Service Experience: Previous experience in customer service is a plus, but not a requirement. We are open to training the right candidate.
- Communication Skills: Excellent written and verbal communication skills are essential for interacting with customers and team members.
- Problem-Solving Abilities: Strong analytical and troubleshooting skills to resolve customer inquiries effectively.
- Self-Motivation: The ability to work independently in a remote setting, staying focused and organized.
Documents Accepted:
- EU ID
- Refugee Certificate from Ukraine (issued later than March 2022)
- Residence Card
Note: Only candidates who are eligible to work in Greece will be considered. Student visas are not accepted for this position.
Relocation:
No relocation support will be provided. International candidates should be willing to relocate to Athens at their own expense.
What We Offer:
- Competitive Salary: A salary that reflects your experience and skills.
- Career Development: Opportunities for personal and professional growth within the company.
- Remote Work: The flexibility of working from home within Athens.
- Health & Wellness: Benefits package, including health insurance.
- Team Environment: Be part of an inclusive, international team that values collaboration and growth.
How to Apply:
If you are a customer-focused individual fluent in French and English, we'd love to hear from you Please submit your resume and a cover letter detailing why you're excited about this opportunity.
We look forward to receiving your application
-
Athens, Attica, Greece Cross Border Talents Full time €40,000 - €60,000 per yearFrench-speaking Service Advisor Remote in GreeceWere looking for talented French speakers to deliver excellent customer experiencesResponsibilities:Communicate with clients in FrenchTroubleshoot and resolve issuesEnsure customer satisfactionRequirements:Fluent French & EnglishStrong listening & communication skillsMust be based in Greece or open to...
-
French Customer Support Service Advisors
3 days ago
Athens, Attica, Greece Cross Border Talents Full time €20,000 - €40,000 per yearFrench Customer Support Service Advisors - Athens, Greece (On-site or Remote)Company Overview:Join our dynamic and multicultural team in Athens We are a leading company in the customer support industry, dedicated to providing outstanding service to our clients. We are currently seeking French-speaking Customer Support Service Advisors to work either on-site...
-
Athens, Attica, Greece Cross Border Talents Full time €40,000 - €60,000 per yearFrench & Italian-speaking Customer Support Advisor | Greece (Remote Option) Join our award-winning customer support team If you speak French or Italian, well help you grow professionally while living in beautiful Greece. Responsibilities: Handle customer requests in a professional way Offer accurate product or service information Ensure...
-
Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per yearFrench & Italian-speaking Customer Support Advisor | Greece (Remote Option)Join our award-winning customer support teamIf you speak French or Italian, well help you grow professionally while living in beautiful Greece. Responsibilities:Handle customer requests in a professional wayOffer accurate product or service informationEnsure high-quality...
-
French-speaking Client Advisor Greece
3 days ago
Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per yearFrench-speaking Client Advisor GreeceJoin a multicultural environment and help international customers in FrenchResponsibilities:Assist customers via phone or emailTroubleshoot issues and track requestsEnsure positive communicationRequirements:Fluent French & EnglishStrong problem-solving skillsCustomer service background is a plusWhat We Offer:Stable,...
-
Athens, Attica, Greece CBT Full time €25,000 - €40,000 per yearJob Description: Remote Polish-Speaking Customer Advisor (Athens)Position: Remote Polish-Speaking Customer AdvisorLocation: Remote (Based in Athens, Greece)Industry: Web ServicesLanguage Requirements: Fluent Polish + B2 EnglishPrior Experience: Preferred, but not requiredSalary & Benefits: Competitive salary, career development opportunities, and more.Job...
-
Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per yearFrench & Italian-speaking Customer Support Advisor | Athens, Greece Start your next professional chapter in Greece If youre fluent in French or Italian, were ready to welcome you to our team. Your Responsibilities: Respond to customer questions Deliver excellent service experiences Collaborate with your colleagues and mentors We...
-
French-speaking Customer Advisor Work from Greece
20 hours ago
Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per yearFrench-speaking Customer Advisor Work from GreeceWere hiring friendly and motivated French speakers to join our customer support team in GreeceResponsibilities:Deliver professional service via phone, chat, or emailSolve customer issues efficientlyRequirements:Fluent in French & EnglishGood computer skillsMust be currently living in Greece or open to...
-
Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per yearFrench & Italian-speaking Customer Support Advisor | Athens, Greece Start your next professional chapter in GreeceIf youre fluent in French or Italian, were ready to welcome you to our team. Your Responsibilities:Respond to customer questionsDeliver excellent service experiencesCollaborate with your colleagues and mentorsWe Offer: Competitive pay + bonuses...
-
French Speaking Customer Advisor
2 weeks ago
Athens, Attica, Greece Savior Artigos Texteis Lda Full time €20,000 - €25,000 per yearLocation:Athens, Greece (On-site/Hybrid depending on project needs)Language Requirement:Native/Fluent French + Good English (B2 level or above)Employer:International Customer Experience CompanyAbout The RoleAs aFrench-speaking Customer Advisor, you will be responsible for delivering exceptional customer service to clients across the French-speaking market....
