Greece (Athens) -Remote Polish-Speaking Customer Advisor

1 week ago

Athens, Attica, Greece CBT Full time


Job Description: Remote Polish-Speaking Customer Advisor (Athens)

Position: Remote Polish-Speaking Customer Advisor
Location: Remote (Based in Athens, Greece)
Industry: Web Services
Language Requirements: Fluent Polish + B2 English
Prior Experience: Preferred, but not required
Salary & Benefits: Competitive salary, career development opportunities, and more.

Job Overview:
We are looking for a Remote Polish-Speaking Customer Advisor to join our team in Athens, Greece. This position is remote, allowing you to work from home within Athens. The ideal candidate will be fluent in Polish and have B2-level English proficiency. Prior experience in customer support is preferred but not essential—training will be provided. This role is perfect for someone who enjoys providing exceptional customer service and is eager to grow within a dynamic team.

Key Responsibilities:

  • Customer Support: Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, ensuring prompt and professional responses to inquiries.
  • Issue Resolution: Resolve customer issues efficiently, always prioritizing a positive customer experience.
  • Product Knowledge: Keep up-to-date with the company's web services to provide accurate information and troubleshooting assistance to customers.
  • Order Management: Help customers with placing, updating, and tracking orders, and assist with any web service-related queries.
  • Technical Assistance: Offer basic technical support to help customers navigate our platforms (training provided).
  • Collaboration: Work with internal teams to solve complex customer issues and contribute to improving customer satisfaction.
  • Customer Feedback: Gather customer feedback and share insights to enhance services and products.

Requirements:

  • Fluent in Polish: Native or near-native proficiency in both spoken and written Polish.
  • B2 English Proficiency: A solid command of English for internal communication and documentation.
  • Customer Service Experience: Prior experience in customer service is a plus, but not a requirement. We are ready to train the right candidate.
  • Communication Skills: Strong written and verbal communication skills to engage effectively with customers and team members.
  • Problem-Solving Abilities: Ability to quickly understand and resolve customer issues.
  • Self-Motivation: As a remote role, the candidate must be self-disciplined and comfortable working independently.

Documents Accepted:

  • EU ID
  • Refugee Certificate from Ukraine (issued later than March 2022)
  • Residence Card

Note: Only candidates who are eligible to work in Greece will be considered. Student visas are not accepted for this position.

Work Schedule:

  • Monday to Friday: 09:00 - 20:00 (flexible shifts within this time frame)

Relocation:
No relocation support will be provided. International candidates should be willing to relocate to Athens at their own expense.

What We Offer:

  • Competitive Salary: A competitive salary based on experience.
  • Career Development: Opportunities for growth and advancement within the company.
  • Remote Work: Enjoy the flexibility of working from home in Athens.
  • Health & Wellness: Benefits package, including health insurance.
  • Team Environment: Join a friendly, international team that values collaboration and creativity.

How to Apply:
If you're a customer-oriented individual with fluency in Polish and English, we want to hear from you Please submit your resume and a cover letter explaining why you're excited about this opportunity.

We look forward to your application

#JobOpening #CustomerAdvisor #PolishSpeaker #RemoteWork #AthensJobs #CareerOpportunity #WebServices #CustomerSupport #JobSearch


  • Polish Customer Support- Relocation Support to Greece

    4 days ago

    Athens, Attica, Greece Cbtalents Full time

    Start your international career in Greece We are hiring Polish-speaking Customer Support Representatives for global companies based in Athens. Full relocation package provided (flight + accommodation). About the Role Provide friendly and professional support to Polish-speaking customers via phone, email, and chat. No prior experience is required full...

  • Greece (Athens) -Remote French -Speaking Customer Advisor

    1 week ago

    Athens, Attica, Greece CBT Full time

    Job Description: Remote French-Speaking Customer Advisor (Athens)Position: Remote French-Speaking Customer AdvisorLocation: Remote (Based in Athens, Greece)Industry: Web ServicesLanguage Requirements: Fluent French + B2 EnglishPrior Experience: Preferred, but not requiredSalary & Benefits: Competitive salary, career development opportunities, and more.Job...

  • Polish Customer Support in Athens

    2 weeks ago

    Athens, Attica, Greece Workster Jobs Full time

    Workster is collaborating with a leading customer experience provider in Greece to recruit a fluent Polish Customer Support professional for an international hybrid opportunity based in Athens. This is a unique chance to engage with customers across a variety of industries, representing renowned global brands while making Athens your new home or hybrid work...

  • Polish-speaking Customer or Technical Service Agent to Athens, Greece

    1 week ago

    Athens, Attica, Greece Worldwiders Full time

    Job Description Do you speak Polish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for youOur partner is the market leader in Customer Care Services. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in...

  • Polish Customer Support Athens, Greece

    6 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Polish Customer Support Athens, Greece Start Date: Location: On-site in Athens, Greece Languages: Polish (native/fluent) + English (C1 level) Relocation Support:Flight ticket (within Europe)2 weeks hotel accommodationWere hiring Polish-speaking Customer Support Representatives to join an international team in beautiful Athens If you're ready to grow your...

  • Italian-Speaking Customer Advisor Work Remotely in Greece

    4 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Italian-Speaking Customer Advisor Work Remotely in Greece Join a fast-growing global team and support Italian-speaking customers from anywhere in Greece or at the Athens office. What You Will Do: Respond to Italian-speaking customers Understand their issues & offer solutions Document all interactions Ensure satisfaction & follow procedures We Provide:...

  • Italian-Speaking Customer Advisor Work Remotely in Greece

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time

    Italian-Speaking Customer Advisor Work Remotely in GreeceJoin a fast-growing global team and support Italian-speaking customers from anywhere in Greece or at the Athens office. What You Will Do: Respond to Italian-speaking customers Understand their issues & offer solutions Document all interactions Ensure satisfaction & follow procedures We Provide: Fully...

  • Polish-Speaking Customer Service Representative

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Job Opportunity: Polish-Speaking Customer Service RepresentativeLocation: Athens, Greece (On-site & Remote Options Available)Work Type: Full-Time, PermanentEligibility: EU Citizens Only About the RoleAre you fluent in Polish and passionate about delivering excellent customer support? Join our international team in beautiful Athens You will assist customers...

  • German-Speaking Customer Advisor Athens or Remote in Greece

    6 days ago

    Athens, Attica, Greece Cbtalents Full time

    Language: German B2+ Location: Athens (On-site) or Remote from Anywhere in Greece Contract: Full-time, Permanent Relocation: Full relocation support for EU nationals About the Opportunity Join one of Europes leading customer experience companies and support world-renowned brands from sunny Greece. We are looking for German-speaking Customer Advisors who want...

  • Portuguese Customer Advisor Remote or On-Site in Greece

    4 days ago

    Athens, Attica, Greece Cross Border Talents Full time

    Portuguese Customer Advisor Remote or On-Site in Greece We are hiring Portuguese-speaking candidates for exciting customer support roles in Greece. Whether you prefer working on-site in Athens or fully remote within Greece, we have the right opportunity for you. Main Responsibilities: Provide support to Portuguese-speaking customers Resolve issues and...