German-Speaking Customer Advisor Athens or Remote in Greece

3 days ago

Athens, Attica, Greece Cbtalents Full time €25,000 - €40,000 per year

Language: German B2+
Location: Athens (On-site) or Remote from Anywhere in Greece
Contract: Full-time, Permanent
Relocation: Full relocation support for EU nationals

About the Opportunity

Join one of Europes leading customer experience companies and support world-renowned brands from sunny Greece. We are looking for German-speaking Customer Advisors who want to develop their career in an international environment either on-site in Athens or working fully remote within Greece.

Whether you are seeking a fresh start, a new challenge in customer service, or relocation support to move to Greece, this role offers long-term stability, training, and excellent career progression.

Your Responsibilities

  • Communicate with customers in German via phone, email, and chat

  • Provide accurate information, support, and solutions

  • Investigate and resolve customer issues efficiently

  • Escalate complex cases following internal procedures

  • Maintain customer data and ensure high-quality service standards

  • Contribute to a positive and collaborative team environment

What Were Looking For

  • German level B2, C1, or native (mandatory)

  • Good English communication skills (B1/B2)

  • Strong customer service mindset and empathy

  • Problem-solving attitude and professional behavior

  • Ability to work shifts (rotational schedule)

  • EU passport or valid EU residency (for relocation package)

Relocation Package For EU Nationals Moving to Athens

We offer full support to help you settle smoothly, including:

  • Flight reimbursement

  • Hotel accommodation during your first weeks

  • Real estate support to help you find permanent housing

  • Administrative assistance (tax number, bank account, etc.)

What We Offer

  • Competitive salary package + performance bonuses

  • Full-time, stable contract with paid training

  • Private health insurance

  • Modern office environment (if on-site)

  • Career growth opportunities within an international group

  • Work-from-home option available for those already living in Greece

Why This Role Stands Out

  • Fast and streamlined recruitment process

  • Opportunity to work for global projects in tech, travel, retail, gaming, and more

  • Option to choose Athens lifestyle or remote flexibility

  • Supportive team, ongoing development, and real learning opportunities

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