German Customer Advisors

3 days ago

Athens, Attica, Greece ManpowerGroup Greece Full time

Are you fluent in German? 

Do you want to work remotely or in a hybrid working model? 

Do you want to gain experience in Customer Service? 

ManpowerGroup Greece, on behalf of its client, is looking for German Speakers . 

Our client is a global BPO leader in customer support providing customized strategies for innovative brands. 

Location: Athens or anywhere in Greece 

Working Model: hybrid or remotely 

You will be reporting to Customer Service Supervisor 

What you will do: 

As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat.

More specifically: 

  • Always maintain high customer service to clients. 
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database. 
  • Be able to offer recommendations to common problems or FAQs (frequently asked questions) .

Requirements

  • Fluency in German language (C1-C2 level). 
  • Previous experience in customer service will be considered as an asset. 
  • Tech savvy. 
  • Proficient English Skills (Oral &Written). 
  • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative. 

Benefits

  • Competitive Salary. 
  • Indefinite Contract with the company. 
  • Career Development Opportunities. 
  • Participation in Private Medical Insurance Program. 
  • Rewarding Bonus based on employee performance. 
  • Laptop and headsets provided by the company. 
  • Flexible working hours. 

Recruitment Process: 

  • If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview. 
  • As for the next steps, there will be 2 more interviews with the client either in person or online.

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