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German Customer Advisors
2 weeks ago
Are you fluent in German?
Do you want to work remotely or in a hybrid working model?
Do you want to gain experience in Customer Service?
ManpowerGroup Greece, on behalf of its client, is looking for German Speakers .
Our client is a global BPO leader in customer support providing customized strategies for innovative brands.
Location: Athens or anywhere in Greece
Working Model: hybrid or remotely
You will be reporting to Customer Service Supervisor
What you will do:
As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat.
More specifically:
- Always maintain high customer service to clients.
- Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
- Be able to offer recommendations to common problems or FAQs (frequently asked questions) .
Requirements
- Fluency in German language (C1-C2 level).
- Previous experience in customer service will be considered as an asset.
- Tech savvy.
- Proficient English Skills (Oral &Written).
- Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.
Benefits
- Competitive Salary.
- Indefinite Contract with the company.
- Career Development Opportunities.
- Participation in Private Medical Insurance Program.
- Rewarding Bonus based on employee performance.
- Laptop and headsets provided by the company.
- Flexible working hours.
Recruitment Process:
- If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.
- As for the next steps, there will be 2 more interviews with the client either in person or online.
