German-speaking Customer Advisor in Athens, Greece

1 week ago

Athens, Attica, Greece Worldwiders Full time €25,000 - €35,000 per year

Job Description

Are you a native or near-native German-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you

For our partner in Greece we are looking for German-speaking Customer Advisors to join their international team in Greece 

Responsibilities:

  • Manage incoming calls, chats, messages, and emails.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/customer service team targets and case handling quotas.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Native or near-native proficiency German.
  • Good command of English.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Training:

  • You will receive Training for your new position

Benefits:

  • Competitive salary
  • Possibility to work remote from anywhere in Greece
  • Internal growth possibilities
  • International work environment
  • Help with relocation to Greece

About Multilingual Jobs Worldwide:

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 


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