German Speaking Technical Support Advisor in Athens Greece

2 days ago

Athens, Attica, Greece Patrique Mercier Recruitment By Cyriel Full time

Are you a tech-savvy individual with a passion for helping others? Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a German Speaking Technical Support Advisor, located in the beautiful city of Athens, Greece This role comes with a fantastic relocation package to assist you in making this transition seamless and enjoyable. In this position, you will be the primary point of contact for our German-speaking customers, providing technical support for our state-of-the-art products and services. Join us in delivering top-notch support while enjoying the vibrant culture and lifestyle Athens has to offer

Your Responsibilities
  • Provide high-quality technical assistance to our German-speaking clientele regarding our cloud solutions or technology products.
  • Diagnose and troubleshoot technical issues effectively while ensuring excellent customer satisfaction.
  • Educate and assist customers in maximizing the benefits of our products and services.
  • Document customer interactions and escalate issues as necessary to maintain service quality.
  • Work collaboratively with team members to enhance service processes and share insights.
  • Participate in ongoing training sessions to stay informed about product updates and industry trends.

Requirements

  • Fluency in German (both spoken and written) is a must.
  • Strong technical skills and a knack for problem-solving.
  • Prior experience in customer service or technical support is an advantage but not mandatory.
  • Exceptional communication skills and a proactive, customer-centric attitude.
  • A collaborative team player capable of thriving in a fast-paced environment.
  • Readiness to relocate to Athens, Greece, and embrace new experiences and cultures.
  • A strong desire for continuous learning and growth within the tech industry

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
  • Free Greek Lessons, discounts and other perks

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